Pet Sitting FAQ's

Here you will find answers to commonly asked questions

We know that if you're considering in your home pet sitting and pet care for the first time you will have many questions. We at Home Alone Critter Care by Marg want you to be informed and make sound decisions when it comes to your pet care provider. We have put together a list of answers to some of the common questions we are asked.

Please note that these are answers to general questions we have received. If you have specific needs or concerns, please feel free to drop us a line for more information to any questions you may have.

We are here to help and want to provide the best possible service to you and your beloved pets and animals. Thanks again for considering us as your pet and animal care provider. We look forward to hearing from you!

What Is A Pet Sitter?

A Pet Sitter is a contracted service provider who takes care of a pet in its own home.

What Is Daily/Daytime Dog Walking?

Daytime dog walking is pet sitting on a weekly, ongoing basis.  A daytime dog walker is usually hired to walk or visit dogs that need a regular break during the busy work day.

How Long Is A Visit?

Each sitter determines what length of visits they will offer (such as 15 minutes, 30 minutes, 1 hour, etc).   Homes with multiple pets will often require longer visits than homes with only one animal.

How Many Time A Day Should My Pet Sitter Visit During A Vacation?

The frequency of visits is something you will negotiate with your pet sitter once the pet sitter interviews the situation and determines your needs and wishes.

Most indoor only dogs will require a minimum of 3 visits per day (at least morning, afternoon, and evening).    

Most clients choose once per day, or twice per day for cats.  Some sitters will consider every other day visits.

Do I Meet The Sitter Before Service?

Yes, for most sitters an initial consultation is required before your first service can be provided.  This consultation will give the sitter time to learn about your pets, fill out paperwork, take notes about your home and required tasks, and collect keys from you.

Many sitters offer the first consultation for free, or will credit any consultation fee to your first visit.

If you would like a follow-up consultation at a later date, be aware that there might be an addition fee for this.

Please be sure to contact us far enough in advance to schedule your consultation. 

Should My Pet Sitter Be Insured?

You should definitely select a pet sitter who is insured for liability.  It is important that their coverage includes care, custody, and control of the pet.  Pet sitters can provide proof of coverage, or a phone number you can call to verify they are currently insured.

Is It Safe To Have A Stranger In My Home?

We know that having a new pet sitter in your home for the first time can be nerve-racking. 

Here are some tips to help you find a reliable pet sitter that would like to build a trusting relationship with your family.

Tips:

1)  The pet sitter should be insured for liability, including care, custody, and control of the pet.

2) The sitter should provide contact information for references upon request.  Do be sure to contact the references.

3)  Check with vets, groomers, pet stores, and other area pet businesses to learn more about the reputation of your chosen pet sitting business.

4) Be sure that the sitter provides a copy of the legal terms of your contract, including cancellation policy and other terms. 

5) Be sure that you fully understand the pricing of your service.  Ask what services are included with the rate quoted.

Other Factors To Consider:

What kind of pet education and/or certification does the sitter have?

Does the sitter know pet first aid?

Did the sitter ask many questions during the consultation, and did he write down all of the answers carefully?

Is the sitter a member of professional organizations, such as pet sitting associations, humane organizations, or other pet care groups?

Does the sitter have a backup plan in case of a personal emergency?

Is the sitter a full time sitter, or do they have limited availability due to another job or school?

 
Does the sitter have the proper licensing for their area (in some areas a business license or kennel license for boarding may or may not be required).

Does the sitter talk positively about other sitters in the area, and seem informed about the industry and other pet care providers?